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OUR POLICIES

Your Information. Your Rights. Our Responsibilities.

This notice describes how financial and/or medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Data Security

Cornerstones of Care has procedures in place to safeguard and secure the data we collect. Firewalls are in place to prevent outside entities from accessing our electronic health record. 

Financial Rights

Your online payment or donation is protected by client, customer and donor confidentiality. We will not share your personal data or financial record.


Health Rights

When it comes to your health information, you have certain rights. This section explains your rights, as well as some of our responsibilities to help you.

You can ask to see or receive an electronic or paper copy of your medical record and other health information we have about you. When asked, we will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

You can ask us to correct health information about you that you think is incorrect or incomplete. Please note that we might say “no” to your request to change information, but we’ll make sure to tell you why in writing within 60 days of the request.

You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. We will say “yes” to all reasonable requests.

You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care. If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In the following cases, you have both the right and choice to tell us to:

  • Share information with your family, close friends, or others involved in your care.
  • Share information in a disaster relief situation.
  • Include your information in a hospital directory.

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In the case of fundraising we may contact you for fundraising efforts, but you can tell us not to contact you again if that is your preference.

You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why. We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

You can complain if you feel we have violated your rights by contacting us using the information at the bottom of this page. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights  by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775. We will not retaliate against you for filing a complaint.


Have Questions Regarding Your Health Record? Contact Us!

The Cornerstones of Care Health Information Services team, previously known as the Medical Record team, has moved to a new campus location. They can be reached at:

Cornerstones of Care – Ozanam Campus 
421 E 137th St. 
Kansas City, MO 64145


When requesting a record, please utilize one of the following methods: 


Our Uses and Disclosures

We typically use or share your health information in the following ways.

We can use and share your health information to run our practice, improve your care, and contact you when necessary. For example, we use health information about you to manage your treatment and services.

We can use and share your health information to bill and get payment from health plans or other entities. For Example, we give information about you to your health insurance plan so it will pay for your services.

Cornerstones of Care participates in the electronic sharing of health information with other health care providers and health plans in the State of Kansas through an approved health information organization (HIO). Unless you direct otherwise, your electronic health records will be accessible through the HIO to properly authorized users for purposes of treatment, payment, and health care operations only.

If you want to restrict access to your records through the HIO, you must submit a request for restriction through KanHIT. Visit www.KanHIT.org for more information.

Even if you restrict access, your information will still be available through the HIO by a properly authorized individual as necessary in the event of an emergency when consent cannot be obtained or to report specific information to a government agency as required by law (for example, reporting of certain communicable diseases or suspected incidents of abuse).


How Else Can We Use or Share Your Health Information?

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes.

We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

We can share health information about you in response to a court or administrative order, or in response to a subpoena. For more information click here to learn more about your rights under HIPAA.


Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

Click here for more information.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.  

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits.  Individuals who are deaf, hard of hearing or  have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.  Additionally, program information may be made available in languages other than English.  

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: 

  1. mail: U.S. Department of Agriculture • Office of the Assistant Secretary for Civil Rights • 1400 Independence Avenue, SW • Washington, D.C. 20250-9410
  2. fax: (202) 690-7442; or
  3. email: program.intake@usda.gov.  

This institution is an equal opportunity provider. 


Changes to the Terms of this Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.  This notice of Privacy Practices applies to all Cornerstones of Care locations and campuses.


Questions Regarding Our Privacy Policy? Contact Us!

Cornerstones of Care – Hyde Park
300 E 36th St
Kansas City, MO 64111

privacyofficer@cornerstonesofcare.org 
816-508-1700

Cornerstones of Care will disclose protected health information to therapists or other physical or behavioral health practitioners who may be treating you when we have the necessary permission from you to disclose your protected health information. For example, your protected health information may be provided to a therapist to whom you have been referred to ensure that the therapist has the necessary information to diagnose or treat you.

We will not share substance abuse treatment information without your permission.We will not share reproductive disclosure information without your permission.